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🔒 Privacy Policy for Specialist Blinds

Last Updated: December 15, 2025

This Privacy Policy describes how **Specialist Blinds** (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit and make a purchase from our website, **https://www.specialistblinds.co.uk** (the “Site”), or interact with us otherwise.

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1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Site, place an order, or contact us. The categories of information we collect include:

• Identity Data: Full Name.
• Contact Data: Billing Address, Delivery Address, Email Address, and Contact Number (including mobile).
• Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, operating system, and platform (as covered in our Cookie Notice).

2. How We Use Your Information

We use the information we collect to operate our business and fulfill your orders, specifically to:

• Process and fulfill your custom-made blind orders.
• Manage payments, fees, and charges, and collect money owed to us.
• Communicate with you regarding your order status, delivery, and any service inquiries.
• Manage our relationship with you, including sending important service updates and requesting feedback.
• Improve our website, products, and services.
• Comply with legal and regulatory requirements.

3. How We Protect Your Information

We are committed to ensuring your personal data is secure. We implement a variety of security measures to maintain the safety of your personal information, including:

• Encryption: Using SSL technology to encrypt data transmission across our website.
• Access Control: Restricting access to personal data only to employees, agents, contractors, and third parties who have a business need to know.
• Payment Security: We use trusted third-party payment gateways, and we do not store or directly access your full credit card details.

4. Sharing Your Personal Information

We will **not share, sell, or trade** your personal information with third parties for marketing purposes. We only share your data with trusted partners where necessary to fulfill your order or comply with the law:

• Payment Processors: To securely process your payment.
• Delivery and Logistics Partners: To ship and deliver your blinds to the specified address.
• Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide professional services.
• Law Enforcement: When required by law or to protect our rights or the rights of others.

5. Your Rights

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you.
• Rectify any incomplete or inaccurate data we hold about you.
• Request the **Erasure** of your personal data when there is no good reason for us to continue processing it.
• **Object** to the processing of your personal data where we are relying on a legitimate interest.

To exercise any of these rights, please contact us using the details below.

6. Contact Us

If you have questions or concerns about this Privacy Policy or our practices regarding your personal data, please contact us:

Role	Contact Detail
Data Protection Officer (DPO)	dpo@specialist-blinds.co.uk (Please use your actual DPO email)
General Inquiries	info@specialist-blinds.co.uk
Postal Address	Specialist Blinds, 8-10 Ruxley Lane, Ewell, Epsom, Surrey, KT19 0JD